Privacy Policy

Privacy Policy – Eleven App



Last updated: April 22, 2025


Welcome to the Eleven App (hereinafter: "the App").

At Eleven, we respect the privacy of our users and are committed to protecting the personal information provided to us. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information when using the App.


1. Information Collection

When using the App, we may collect the following information:

  • Personal Details: Full name, email address, mailing address, phone number, date of birth, and any other detail provided during registration or use.
  • Technical Information: IP address, device type, operating system, app version.
  • Usage Information: Actions performed in the App, usage times, and preferences.


2. Use of Information

  • The information collected will be used for the following purposes:
  • Providing services and content offered in the App.
  • Improving user experience and personalizing the services to your needs.
  • Contacting you for support, updates, offers, and promotions.
  • Complying with regulatory and legal requirements.


3. Sharing Information with Third Parties

  • We will not share your personal information with third parties, except in the following cases:
  • When required by law, by an order from an authorized authority, or a court order.
  • With service providers who assist us in operating the App, subject to binding agreements to maintain confidentiality.
  • In the context of a merger, acquisition, or asset transfer, where the information will be passed to relevant parties.
  • When interacting with third-party products or services, as per your request or consent, or when placing an order or receiving a service will be considered explicit consent to share relevant personal information as needed to complete the transaction or service.


4. Data Security

We take reasonable and customary measures to maintain the confidentiality of the information and protect it from unauthorized access, misuse, alteration, or destruction.


5. User Rights

  • According to applicable privacy laws in Gibraltar, you have the following rights:
  • The right to review the information collected about you.
  • The right to request correction or deletion of incorrect or outdated information.
  • The right to delete personal details by closing your account.
  • The right to object to the use of your information for direct marketing purposes.
  • The right to receive confirmation of personal data processing and more details about the purposes and involved parties.
  • The right to restrict personal data processing in certain cases.
  • The right to data portability to another organization.
  • The right not to be subject to automated decisions, including profiling.
  • The right to file a complaint with the Gibraltar Regulatory Authority (GRA).
  • To exercise these rights, you may contact us via the App or at the following email address: Eleven22md@gmail.com.


6. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be published in the App and will take effect on the date of publication. We recommend reviewing this Policy periodically.


7. Contact Us

For questions, clarifications, or requests related to this Privacy Policy, you may contact us via the App or by email at: Eleven22md@gmail.com.